Most helpful customer reviews
77 of 77 people found the following review helpful.
Some good, some bad.....
I am an attorney with (surprise) lower back problems from carrying heavy litigation bags all the time. I got this bag on the advice of my physical therapist. The wheels are great, and it is true that it makes a big difference to have all the weight on the ground, rather than dragging a 2 wheeled bag behind you. However, this bag seems to me to be release 1.0, and needs some bug fixes. First, no outside pocket. Where do my coffee and water go??? Not even a pen easy to get to? Second, and a bigger issue, is you can't pull anything in the main compartment out, without laying the bag down and unzipping it all the way open. The laptop slot (nicely padded) is in the front, so when you unzip, the bag does tip over forwards immediately -- bashing you in the head with the handle unless you are paying attention. Twenty minutes work with a lawyer and Samsonite would have immediately seen these problems. Finally, when this bag is full of papers and computers and is heavy, the handles twist as you move the bag, leaving me questioning how long they are going to last. They do adjust marvelously for different heights, but they twist quite a bit, feeling weak. So.... lots of heavy stuff, and I'm not sure..... But outside of the handles, this is a bag built to last and feels weather proof (I live in wet Seattle) and durable. So.... some good some bad. I didn't see anything much better out there.
289 of 290 people found the following review helpful.
By For Both
As a research professor I travel quite often and have been using this bag for a year now. I have had no problem with the handle getting stuck and I love the ease of mobility that the spinner wheels give you. Unfortunately, I am looking to replace this bag due to a frustrating design problem. In order to get anything out of the main compartment you have to completely unzip the bag, unzipping just the top part does not give you enough room to get to anything. But more frustrating is that the padded laptop holder is located in the front of the main compartment, so when you do completely unzip the bag, the heavy laptop flops forward causing the bag to tumble over.
36 of 38 people found the following review helpful. See all 103 customer reviews...
I researched extensively a wheeled briefcase since I tend to keep them a long time. First requirement this time: a spinner. Not a lot of choices in this area unless I spent $250+ dollars. The price was right on this Samsonite. I am happy with the space and organization in this briefcase for my laptop, iPad, cabling, file folders, etc. However, it is true, you must unzip the entire bag to get to your laptop. This is annoying when you are going through airport security. Additionally, when you unzip the entire bag, the weight shifts and usually the bag will not stand upright. Again, annoying. Lastly, you must work hard at using the "spinner" features. I do not know if the problem is the handle or the wheels or both. The handle is not rigid enough (very wobbly) to support easily "pushing" the briefcase; I tend to fight the handle's wobbiness to keep the wheels going the direction I want. I will keep the bag although I am disappointed the bag did not rate as high as the usual Samsonite standards.