Most helpful customer reviews
2 of 4 people found the following review helpful.
Tumi is worth the premium.
Tumi luggage is worth their premium price and these value lines strike a nice compromise between Tumi durability and price. There are so many cheap luggage offerings out there and they are tempting for people who travel infrequently. In my corporate road warrior days I quickly recognized that most frequent flyers hanging around the United, Lufthansa, Emirates executive lounges dragged Tumi bags. I bit the bullet and bought a couple and they have never disappointed me. It is one $1500 investment I do not regret (Twitter stock anyone?). I have had occasion to have a Tumi bag repaired and it was done promptly (via mail) and with no repair charge to me. You know that is unique; real customer service for a consumer product.
6 of 7 people found the following review helpful.
Velvety spinners, few pockets
If you're buying a Tumi, you're buying quality. This hardshell suitcase is perfect for a 2-day business trip or weekend out of town excursion. The spinners are smooth, the handle expands and retracts beautifully, and the case has a low profile. You'll easily fit this in an overhead bin, and you won't feel anxious when it's time to measure the fit by airline codes. The TSA locking mechanism is easy to set up once you know how (see another reviewer's excellent post on that topic), and the TSA can easily unlock and check it without breaking your lock.
There are a few downsides to this case though. The shell is a big delicate. It will easily scratch. I'm not sure how much pressure it can take without caving in. But this will be a carry-on for most, not a checked bag (I wouldn't check it). My biggest issue is the pockets. The hard shell cases of course have no exterior pockets. Inside too though, there are very few pockets. There is a zippered divider so you can put clothes on one side and toiletries on the other, or whatever you like. There's one small side zipped area. But for the most part, what you see is what you get.
You're not going to fit more than a couple days' worth of packing in here, but if you're on a quick trip, you value the brand name, you want a small profile, and you want a solid lock, Tumi has you covered with this case.
8 of 10 people found the following review helpful. See all 11 customer reviews...
expensive, one ergonomic nitpick
This is a compact, extremely lightweight, and conveniently portable carry-on luggage piece. Large enough for more than a weekend.
Stated weight is 6.5 lbs, but actually weighs in at 5.7 lbs.
Shockingly expensive, with many cheap imitators sold at large chain stores and here on-line.
I'm taking off a star for Tumi not including a simple small diagram on changing the lock combination and for an ergonomic nitpick:
1. You must go to the company's web site in order to find out how to set the 3-digit combination lock. Fortunately, there's a link on the main front page. However, the instructions don't match the lock on this piece of luggage! But here's how:
- unlock the suitcase using '0-0-0,' which is the default
- use a pen point and push in the tiny recessed brass pin to the right of (below) the digits
- while holding it in, turn your combination wheels to the desired combination
- release the pin
- when you lock the suitcase, spin the lock digits randomly - your case is locked
- to unlock, turn the digits to your selected combinaton
the only reason i can figure out that Tumi doesn't include the instructions is that it wants you to go to its web site
the ergonomic nitpick:
- with the suitcase laying flat on its side and ready to be opened through the combination lock, the luggage tag covers the lock area!!!! this is very annoying - i imagine most folks will move the luggage tag to the recessed handle
that said, this is very portable piece - a simple push sent it rolling 30 feet across our tile floors! and unlike other luggage pieces, the wheels on this Tumi turn in all directions (like a Dyson - another expensive consumer item)
also, the banded interior liner has a zipper - for some reason the pull was missing on the zipper - default? design? who knows, because there's no 'user manual' included! i'm going to assume is so that the pull wouldn't catch or crease any articles of clothing - we put a simple thin-cord pull on the zipper (i image U.S. Customs will want a peek inside when coming back into the U.S.)
if money is no object and you do a lot of travel, this piece of luggage may well be worth the price of admission!