Most helpful customer reviews
74 of 76 people found the following review helpful.
It's dope! :)
I just got the bag and feel pleasantly surprised to find exactly what I seen in the pictures advertised :) I don't know how it will hold up but I am anxious to put it to use and find out:)..it smells like leather and possibly some kind of oil used to treat it. Nothing overbearing ... Honestly it smells fine.
164 of 169 people found the following review helpful.
Great messenger bag, great price
I have been looking for a good basic, nothing fancy, leather messenger bag for a while. I have looked at other leather bags on the internet for more than twice the price of this one. I am impressed with the quality and know this is going to look even better as time goes by as it gets more broken in. The size is described at 16 inches. I have had no problem hauling around my standard office issue 14 inch Dell E6420 laptop, notebook, ipad, etc. with room to spare.
Also the description says the new leather smell will fade in a couple weeks of use. I really did not detect any unpleasant strong smell coming from the leather myself.
45 of 48 people found the following review helpful. See all 309 customer reviews...
5 star product, 0 star shipping, 3 star customer service
Product itself is great. Rustic finishing, not polished, but feels good quality and overall look of bag is very cool. Would be 5 stars except for shipping problems and delays. Was promised delivery before Christmas but delivery was delayed 10 days and was very difficult to contact/get specific information from customer service. After 3 vague and frustrating emails from them I finally got a sincere apology, explanation, and ultimately a complete refund (and got to keep the bag). I think they got overwhelmed by demand around the holidays and didn't have the infrastructure to deal with it, but they took responsibility for it. I would keep buying their products in the future because I like the product and they admitted to and fixed their mistakes.